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Author Topic: finesse signal!!!!  (Read 566 times)
AgtDroog
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« on: April 22, 2009, 02:27:42 PM »

i found that the antenna on my finesse is weak sauce!!!!!! idk if it is happening to others or maybe i just got a faulty one... i find my fin having 4 bars one second and 1 or 2 the next...even when im standing in the same spot... and sometimes i just lose connection and bars completely,,,therefore drop calls  Angry i never had any type of signal or connection problem with my samsung messenger ... do you  guys  know if it might be the actuall phone..i need to know because if it is then i need to go and try to get the phone exchanged being that i got the phone less than 30 days ago. what do you guys think?
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jimtaverna
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« Reply #1 on: April 22, 2009, 03:53:22 PM »

If the other phones had strong signals where you are, it may be the phone. If you're uncertain, return it. Remember though, to return it for free, it must be within 1 month of the contract date (which you know) AND you have to have used less than 1 hour of talk/text time. The second part is important, since we all know how fast that goes.
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chipp0
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winstnchrchl
« Reply #2 on: April 22, 2009, 08:24:04 PM »

If the other phones had strong signals where you are, it may be the phone. If you're uncertain, return it. Remember though, to return it for free, it must be within 1 month of the contract date (which you know) AND you have to have used less than 1 hour of talk/text time. The second part is important, since we all know how fast that goes.
if you are past the 30days/60mins of use, you still MAY be able to exchange the phone under your 1yr warranty, but the bad part is that it will be exchanged for a "reconstructed" (refurbished) phone...  Undecided it might fix your problem, but its up to you if you're ok with trading it in for a different phone..

Oh, and if you are still within 30 days itll be free of charge, $10+tax after that.
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AgtDroog
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« Reply #3 on: April 22, 2009, 10:39:38 PM »

yah im still within 30 days Smiley and i believe the paper i signed says that if the phone is defective they will exchange it for a new one free of charge if within 30days...i think the whole 1 hour text/talk time is just if you want your money back.....i dont..i just want a new finesse if this one is found to be bad.... i hope the people at the metro store arent stubborn and give me some lame excuse why not to exchange it...
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chipp0
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winstnchrchl
« Reply #4 on: April 22, 2009, 11:46:18 PM »

yah im still within 30 days Smiley and i believe the paper i signed says that if the phone is defective they will exchange it for a new one free of charge if within 30days...i think the whole 1 hour text/talk time is just if you want your money back.....i dont..i just want a new finesse if this one is found to be bad.... i hope the people at the metro store arent stubborn and give me some lame excuse why not to exchange it...
Make sure its a corporate store, or else you're just going to be referred to one from the store you're going to. Dont want to make a 2 trips! And like i said before, they WILL exchange it, but its not going to be a "brand new" phone you're getting...
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Deviate
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« Reply #5 on: April 23, 2009, 07:24:55 AM »

Are there really a bunch of used/broken Finesses out there already?  With it being close to the phone's release, you might have a better chance of getting a brand new one.
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AgtDroog
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« Reply #6 on: April 23, 2009, 08:42:13 AM »

yah thats what i was thnking...ill go tomorrow and check it out...
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