The told me that same bullshit cause I went in the store asking that same question. To find out after purchasing this dry as phone with touch feature that it didnt. This phone has nothing spectacular going on about it. Infact this is the worst phone that I've brought over $300 I'm feeling bad cause I could have used this to buy more clothes for my daughter or brought me a new pair of Prada's. I know the blackberry users arent going through this bullshit.

You see, this is what is supposed to happen on this forum. You come to this subforum and do exactly what nyprboi07 did instead of posting this to another topic. Great job!

In addition to what finesseFlorida is saying, I think everyone who visits here should realize two things.

One. The Finesse has a relatively large formal community focused on modding it here. You don't see that in other metro phones, at least not as organized as we are right now. You definitely don't see that in other pay and play phones for other carriers such as for boost, tracfone, virgin or cricket.

Two. Our probable release date is probably much sooner than what metro's would be if they did give a formal release date and had promised us java functionality when it was released. We are not doing this by the book in any way shape or form. However, we have the gift of zero signed commitment. Not a single one of us has signed on the dotted line! This gives us as users a diaper full of stank power. However, metro didn't sign a contract with us either, so cutting our line if they all of a sudden see us using youtube more is something to consider.

I will say this. You might want to reconsider what you're doing if you bought the Finesse to watch youtube. Why? Metro is known for it's 1x service. The Finesse is $350. You can buy a Sprint, AT&T, TMobile, or Verizon data card and a $200 netbook that can playback youtube for you. The data plan isn't that much either. And email is free mms. You now have the limitation of no phone, right? Nope. MagicJack is $20 a year ($40 in canada, and if you have bad juju with them there are many other voip services available for free or negligible prices). GPS? There's software for that like NavMii.

And really, you have no excuse if you bought the Finesse expecting Metro to be Walmart on returns. Heck, Walmart bought me a new pair of pants last month after some of their $1 clear nail polish exploded and destroyed my nice black/offblack striped pants. Anyways, with attempt to stay on topic, all you really needed to do was talk to another customer or two about how honest Metro customer service is. I think the effort to find someone would have been well worth the $398 investment. Rather than believe the list of features the marketing dept put together for the Fin.

Sadly, it's a good point that we can not be trusting consumers.  In a true free market with healthy competition... oh never mind...

lol oh well

I think your 2 cents is worth more than 2 cents!

Touche on the laptop point, especially about what's generally considered acceptable in the mobile market. However, you touched yourself back on the point about metro's rep, right? I think the laptop config is extremely viable, though. I was just putting it out there for the potential onlooker to consider it instead of going through the drama we are.

I think the inventor of the cell phone, Captain Kirk, would brit shicks if he saw the price of a cell phone today. He'd say something like "You've got to be kidding me. I get intergalactic coverage for free on mine!"